BLUE WEB FACTORY B.V., a company with its principal place of business in Curaçao, Dutch Caribbean, with tax identification number 102.342.532 and Curaçao Chamber of Commerce Registration No. 127813-0 with registered office at D.R. W.P. Maalweg 9C, Willemstad, Curaçao, whose corporate purpose is based on the following activities: Graphic design and marketing campaigns, graphic design and website development and CMS programming, design, development, programming and commercialization of the e-commerce platform "Shoppline Factory", design of banners and internet banners and Internet advertising, web hosting services, marketing of domains and email accounts. domains and e-mail accounts.
BLUE WEB FACTORY B.V. IS COMMITTED TO PROTECTING YOUR PRIVACY, AND RELIES ON THE TERMS OF THIS PRIVACY POLICY TO STATE HOW YOUR PERSONAL DATA IS COLLECTED, PROCESSED AND DISCLOSED BY THE PRIVACY POLICY TO STATE HOW YOUR PERSONAL DATA IS COLLECTED, PROCESSED AND DISCLOSED BY THE PLATFORM.
This Privacy Policy applies only to the processing of personal data by BLUE WEB FACTORY B.V. so that the provision of services through the platform is carried out in an agile manner and without inconvenience to users. without inconvenience to users.
Shoppline Factory subscribers can browse the platform to learn more about it without registering. registration. However, in order to make use of the platform it is necessary to register which allows to to activate the functions of the online stores.
Personal data means any information, of whatever nature and/or on whatever medium, relating to an identified person, directly or indirectly, in particular by reference to one or more specific elements, either of his identity or of his private life. These personal data collected are an essential tool for the satisfaction of the users or subscribers and such personal data are processed in accordance with applicable legislation and current best management practices.
BLUE WEB FACTORY B.V. collects and processes personal data necessary for the provision of the services, for its operations and for the management of the platform, namely: user name, first name, last name, e-mail address, company name, tax registration number, billing information, postal address, date of registration, economic sector to which it belongs and cell phone number.
BLUE WEB FACTORY B.V., collects customer data from subscribers to the platform: name, email address, shipping and billing address, tax identification number, payment data, name of the address, shipping and billing address, tax identification number, payment details, company name, phone number, mobile number, order information. company name, telephone number, mobile number, order information.
For the proper functioning and operation of Shoppline Factory, we place small data files on your device, called cookies. device, called cookies. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. computer or mobile device when you visit the site. Cookies allow the website to remember your actions and preferences. actions and preferences (such as login, language, font size and other display preferences) for a period of time. Since they are saved and if you return to the website while browsing several pages, you do not need to re-enter them. pages, you do not need to re-enter them.
Our subprocessors called cookiebot are in charge of this process.
BLUE WEB FACTORY B.V. uses cookies to:
Some are used to understand how platform users interact with and use our products and services when using our website, it is important that you enable cookies on your computer or device with Internet access.
BLUE WEB FACTORY B.V. takes the protection and security of personal information very seriously and does everything possible to protect it. At BLUE WEB FACTORY B.V., we have all the technical know-how, measures and technological equipment to protect personal data against destruction, accidental or unlawful loss, accidental alteration, disclosure or access. accidental or illicit loss, accidental alteration, disclosure or unauthorized access, within a level of security appropriate to the nature of the of security appropriate to the nature of the data being protected.
BLUE WEB FACTORY B.V. cannot guarantee the complete security of its users' account information against all possible situations of unauthorized access, hardware or software failures and other factors that could compromise the factors that may compromise the security of the information.
Platform users should make careful use of their account to avoid unauthorized access and therefore safeguard their personal information by carefully selecting and protecting their passwords. safeguard personal information by carefully selecting and protecting their passwords and limiting access to the devices with which they access the platform. and limiting access to the devices with which they access the platform.
BLUE WEB FACTORY B.V. encrypts data sent to and from subscribers and subscribers' customers, using the HTTPS protocol. Shoppline Factory also encrypts any sensitive information stored, and puts CRYPT_BLOWFISH on the passwords of the platform's subscribers and their customers, using bcrypt.
Personal data will be stored and retained only for the lifetime of each subscriber's account either by cancellation, suspension or lack of use of the platform. This period is considered sufficient for the purposes for which the personal data was collected. The personal data collected is deleted after 45 days. deleted after 45 days.
Encrypted backups will be retained for up to 5 years after account termination. The records are retained for a maximum period of 60 days, unless required by law to be retained for longer periods. longer periods.
You can update your personal data at any time through the user area on the platform.
Data protection laws give you the right to access your personal data at any time, as well as the right to object to the use of the personal data provided. To do so, you must submit a request, by creating a "Ticket", in the support module in your account manager.
You can delete your personal data at any time by canceling your account. However, some of the personal data may be stored for a longer period of time, some of the personal data may be stored for a longer period of time, as detailed above.
BLUE WEB FACTORY B.V. does not sell or rent personal data to third parties. Only the exchange of personal data personal data may only occur under the following conditions:
BLUE WEB FACTORY B.V. may use third parties to provide certain services and these third parties may require access to certain personal data. BLUE WEB FACTORY B.V. makes sure that the entities that have access to personal that have access to personal data are credible and offer high protection guarantees, sharing only the data necessary for the only the data necessary for the provision of the contracted service.
BLUE WEB FACTORY B.V. may also share data to third parties in connection with investigations, judicial inquiries, legal and/or administrative legal and/or administrative proceedings, authorized by a court of law.
BLUE WEB FACTORY B.V. uses certain sub-processors to assist it in providing its subscribers with the services described in our terms of service.
A sub-processor is a third party data processor engaged by BLUE WEB FACTORY B.V., which has or may have access to or process subscriber or user content (which may contain personal data). BLUE WEB FACTORY B.V. engages different types of sub-processors to perform various functions, as explained below.
| SUBPROCESSOR | COUNTRY | PURPOSE |
|---|---|---|
| Digital Energy Technologies Ltd. (Heficed) | Frankfurt (Germany) | Kronos Cloud |
| Zoho Corporation | USA | eMail service |
| Domain Box | England | Domain service |
| Zendesk, Inc | USA | Support Center |
| Payco, Pay and collect online S.A.S. | Colombia | Online Payments |
| Tawk.to | USA | Live Chat support |
In the event that personal data is transferred to third parties in countries that are not EU member states, BLUE WEB FACTORY B.V. will comply with applicable law, BLUE WEB FACTORY B.V. will comply with the applicable legislation, in particular with regard to the adequate level of protection afforded to personal data and the requirements for such transfers, by not transferring personal data to jurisdictions that do not offer the correct security guarantees.
BLUE WEB FACTORY B.V. reserves the right to adjust or modify this Privacy Policy at any time. time. BLUE WEB FACTORY B.V. will notify you of such changes by posting the policy on the same platform.